DeliveryFull-timeUnited KingdomBulgaria

Project Manager

Plan and run ServiceNow implementation projects day to day, keeping work on schedule, risks visible, and clients informed.

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About the role

Our Project Managers keep engagements moving. You will turn agreed scope into realistic plans, coordinate the work across architects and AI agents, and keep clients informed about where things stand. It's a hands-on role for someone who likes structure, clear communication, and seeing projects through to a clean finish.

What you'll do

Build and maintain project plans, timelines, and RAID logs for ServiceNow implementations.
Coordinate day-to-day work across architects, developers, and client teams.
Run sprint ceremonies, status meetings, and workshops.
Track progress against milestones and report clearly to clients and internal leads.
Manage change requests and keep documentation up to date.

What we're looking for

Experience managing IT or software implementation projects.
Solid grasp of Agile and Waterfall project methods.
Strong organisational skills and attention to detail.
Clear, confident communication with clients and technical teams.
Fluent written and spoken English.

Nice to have

Experience on ServiceNow or similar SaaS platform projects.
A project management certification such as PRINCE2, PMP, or Scrum Master.
Familiarity with Jira, Azure DevOps, or ServiceNow SPM.

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